Included in the Perth Mint’s May 2012 products releases were two coins that will be distributed exclusively within USA and Canada by certain dealers. These are the 2012 High Relief Silver Kookaburra to be distributed by Paradise Mint and the 5 oz. 2012 Proof Silver Koala to be distributed by the New York Mint.
Because of the wording on the product pages and the fact that US based customers were initially able to place orders for the coins, this exclusive distribution was not completely clear at the time of release. I reached out to the Perth Mint who provided some answers to questions about exclusively distributed products.
First and foremost, the orders already placed by US customers on the Perth Mint website will be honored. Going forward, orders from US customers should be placed with the exclusive distributors.
The full questions and answers appear below:
Although many US customers were able to place orders for the High Relief 2012 Silver Kookaburra and 5 oz Proof Silver Koala, is it true that these products are distributed exclusively through the indicated dealers within North America? What will happen to the orders that have been placed for these coins by US customers?
Perth Mint response: Yes these products are distributed exclusively through indicated dealers within North America, but unfortunately on this occasion, we had a technical fault with our server and some US customers were be able to view the restricted page on our website and place an order.
We have spoken directly with our American distributors and we will honor all online purchases made from the US. Going forward, we’re currently in the process of putting changes in place to ensure these issues won’t arise in the future.
How is it determined which products will be sold exclusively through distributors rather than directly via the Perth Mint’s website?
Perth Mint response: We’ve built great relationships with our distributors over the years and they regularly approach us with ideas on products for Australian legal tender. Once approved, we then negotiate a number of coins for them to distribute exclusively in their territory.
Are these exclusive distributors subject to any requirements or restrictions with regards to how they offer these coins?
Perth Mint response: The only restriction placed on these exclusive distributors is that they commit to an agreed quantity of coins.